TENANTS Portal

Please refer to your lease, but you can also make the payment through our online Tenants Portal.

Your first month's rent is due before you move in.

A lease is a legal document making the lease holder responsible for the rent up until the end of the lease term.

(1) unpaid rent; (2) cleaning the rental unit after you vacate (but only to what it was before you moved in); (3) repairing damage caused by the tenant that goes beyond normal wear and tears; and (4) if provided in the lease, replacing keys, laundry cards, garage openers, etc. 

Here is an online resource to review

To ensure full deposit, you should take care of the property and leave it in the same conditions you received it. The owner can deduct the cost of repairs that exceed the normal wear and tear. Examples: holes in the walls, broken windows, or leaving trash that they have to throw away. We normally do a move-out walk-thru prior to vacating so that tenants know what damage they may be charged for. During COVID-19 this can be done with social distance or virtually. Most owners will charge a cleaning fee for a professional company.

You will get back your deposit in a maximum of 21 days.

No. A tenant must not apply or deduct any part of the security deposit for the last month's rent.

Yes, renter's insurance is required. Please call our Leasing Team for more information at 323-882-6606

We usually give you 3 to 5 days. But legally, there is no grace period. Please refer to your lease.

No, you can't sublease. Subleasing is strictly not allowed.

If you have a problem with the apartment, please call your assigned building manager or our office at (323) 882-6606.

If it is a life-threatening emergency please urgently call 911. If not, call the manager or management company at (323) 882-6606. Our after-hours emergency number is (310) 993-6103.

You are both responsible until both move-out or until end of lease date.

In most of our buildings, yes pets are allowed. Kindly contact us for more information.

No, smoking is not allowed inside the property.

If you are not on a lease, you can give us a 30-day notice.

The best action is to document the behavior by doing the following: write down the type of noise, the date and the time, every time it happens. If you document the behavior in your AppFolio portal (Tenants Portal), it will be conveniently retained in your tenant record for you. For further action, please inform the onsite manager or management and follow the instructions of the LAPD.

At SKY Properties, we encourage creating a community environment. What you may think is a minor issue or something you are only slightly burdened by, we want to know about it. No matter how small it may seem to you, we want to encourage you to speak openly and freely about it. Sometimes a small thing can have a much larger impact on your community. Inform your manager or call the SKY Properties office directly at (323) 882-6606

Yes, you should pay for the plumber to unclog the sink or toilet if you caused the problem. For example, it is the tenant's responsibility for excessive hair, food, or foreign objects that caused the clog.

Light bulbs are considered consumables and are the responsibility of the tenant to change them.

That can be a sign of a potential flood. Call the manager immediately. If you cannot reach the manager, call the local fire department.